- Why has the price of a text message gone to 20 cents, from 10, in two years? There was no big technology shift. There was no spike in the cost of electrons.
- In Europe, you’re billed only when you place a cellphone call — not when you answer one. And you’re billed only when you send a text message — not when you get one ... Somehow, though, we’ve let the cellphone industry get into the habit of billing both [sides of the transaction].
- If your monthly fee includes payment for the phone itself, how come that monthly bill doesn’t suddenly drop in the month when you’ve finished paying off that handset?
- Why ... am I still billed an astonishing $1.50 to $5 a minute to call [international] from my cellphone?
- When I call to leave you a voicemail message, the first thing I hear, before I’m allowed to hear the beep, is 15 seconds of instructions ... Is 15 seconds here and there that big a deal? Well, Verizon has 70 million customers. If each customer leaves one message and checks voicemail once a day, Verizon rakes in — are you sitting down? — $850 million a year.
Thursday, July 23, 2009
Asking our cellphone overlords
Normally, I don't use my blog to say "Amen", but this is one article I can make an exception for. Now that Congress has brought us telephone number portability (that enabled us to finally ditch our landline), what should Congress be asking cellphone carriers about?
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